I had a surgery recently ...well about 3 weeks ago... and today was my first time venturing out to spend time with a friend ...and I wanted to get on here and talk about what I encountered. I am wanting to contact the local news tomorrow because I am sooo offended and I think it's wrong for any business to refuse a customer their nutritional value of their meals.
I asked them for a nutritional value on their tomato basil soup...because I want to make sure I have no problems and it's not something bad for me. I wanted to have a lunch with my girlfriend for once after my surgery but, remain safe. The waitress brings me a card with my soup... it says "For nutritional information call here" So, I though... fine...how bad can tomato soup be? All they add is basil and I removed the croutons. So, as we are leaving... I tell my friend that she has to pull into the nearest restroom.. and I end up violently ill and I call my husband to call the number and my doctor so I can figure out what my body needs to counter act this soup. It's bad that I sat down with just them giving me a card...BUT... when it became a bigger issue I figured them telling me what was in in would help me narrow down my next step..especially as a diabetic. I make it home and my husband said he called the number but, they told him I am not allowed the information. So, I said...OH BULLCRAP... and he says to me "Well I guess you have to have a doctors fax" So, I told him... I have my medical emergency card that requests that they give me this information. So, I called back and they were rude. SOOOOOO I BECAME RUDE. I said... I have a right to know what I am eating...I have had a surgery that it is very important that I find out what medications I need to counteract what was in the soup. I want that information and if you can't give it to me I want someone who can. She said there was no one... I said...well how about the person who writes your paychecks and she told me legally she had NO obligation to tell me the nutritional information. She freaking argued then put me on hold for 10 minutes while her manager was supposedly ON THE PHONE and wold get to me next. So, the manager gets on and I said...can you give me your corporate number...because I already know you won't help me. Well... the only thing they will give me is a address. It says Applebees services NOT corporation. So, I then hung up and called the place I ate. The LOCAL applebees in Monroe across from Wal-Mart. I told them that card they handed me was bunk and I wanted to know what they fed me because (as a diabetic) I need to know what I need to do... what medicine I may need to take. HE tells me all he has ever been told was to give that card out. I said... well your card does not work. So, he tries the website (uhm...Einstein...I ALREADY did that before I went...and on the website it said to ask you...and you handed me the card...but, I didn't say this...I let him look) So, he comes back and says he has NO idea why but, his computer is not working right. Then he comes back and takes my name and number and says he's hopefully going to have me a call 15 minutes later so he can tell me (Oh, and before the convo ended...the he became the she manager) so...here I sit madder than a hornet at not only the treatment... but, the run around, and I should have a right to know what the nutritional VALUE is in a food...there are medical reasons people should know this! She said no... propriety rights tell them they don't have to tell me anything. I continued being very ill with no way of stopping it and finally passed out. I am better now but, still very ill. All of this they could have helped by just letting me know NOT the recipe but, is there sugar, how much protein, calorie, fat, etc so I can do the math or the doc and figure it out because my body has a specific science. So, tomorrow I am going to call the local news channels because to me this is bull crap... I believe we as consumers have a right to know! I wish Monroe News would investigate it...but, since it's a small town I don't know.
I have learned a lesson... don't eat if they hand you a card or can't tell you. I also tried to look up a soup at Red Lobster BUT, will not be going there because on their site I couldn't find their info either. Is this a growing problem?