I will never buy a major appliance at the local Sears.
I needed to buy a new dryer a few years ago. The Sears sales people were cold and unhelpful. When the dryer was delivered, several days later, I found out we didn't have the right hook-up for it, so I had it returned and got a refund.
I went out to Lowes and the sales staff was great! They were helpful, informative, and the prices were much better than Sears. My washer was giving me problems at the time, too, so I was able to purchase a new washer and dryer at Lowe's for not much more than what I would have paid for the dryer at Sears. I'm sure Lowes would have delivered them for us, but we have a handyman friend who has a truck, so he went with us to buy the appliances and Lowes just loaded them on his truck. Our friend hooked everything up easily and quicikly.
I've had other great experiences buying things at Lowes. I definitely recommend the store!