The Burger King on LaPlaisance! We have been there numerous times. Each and every time, our order was incorrect. On top of that, we would get cold food at times. Why did we go back? Because it is closer to us than than other(and on our way home), we just kept hoping that it would be right this time that we went in.
Well, the last time that we went back a few weeks ago, they completely messed up our order. We were missing food, the buns were stale, the fries were cold and mushy. I had had enough!! I called to speak with a manager. She stated that she was sorry and that I could come back and they would "fix" my order. I told her no, and that I wasn't ever going to come back.
She continued the conversation to say that they would put me in "the book" and that if I came back (even at a later date) that we could get our whole order replaced as well as complimentary desserts. After discussing with her how there is no quality control there and how I always see people standing there doing nothing when I get cold food, I just hung up never expecting to go back.
Well, one day after work, my husband asked me to pick up BK and mentioned that we had a free meal coming our way. So, I decided to stop in. I was in fact in this book, but they would not replace the order in its entirety. They stated that it was too large or an order, but they could do parts. I was furious! I guess that I can pay for a full order, but cannot get one! Anyway, our order was correct (I stood there and checked each and every item at the counter), but we didn't receive any desserts, no satisfactory customer service, just overall: nothing.
I will never go there again! I will instead travel across town to the one on Telegraph if BK is what we desire
As for Monroe Vet, I actually have taken both of my dogs there (with the new vets). As for neutering/spaying, they were great. Surgeries went well, and they took great care of our dogs. We did have some issues when one of dogs came down with an infection that they couldn't figure out what it was. Instead, we had to seek a second opinion. Also, the last time we were in, we spent almost $60 for Frontline flea and Heartgard heartworm preventative medications for 2 medium sized dogs. Mind you, this is a one-time monthly dose! We now get our meds through the popular place you hear about on TV, and we haven't had to take our dogs anywhere else since this last incident. So I am glad to hear about the places that you guys have recommened because I will probably be trying those vets out the next time they need shots!